![]() The third and final component is robotic process automation (RPA), which uses software robots to complete back-office tasks. BPM technologies are used to automate workflows and to create agility and consistency within the chosen business processes.īusiness process management is used across almost every industry as a way of streamlining processes and improving interactions. The next component is business process management (BPM), which is sometimes referred to as business workflow automation. ![]() This is absolutely crucial for intelligent automation to work. These tools analyse structured and unstructured data quickly and can develop a knowledge base to formulate predictions and learn from past behaviours. This is because these are the computer systems that simulate human intelligence. Artificial intelligence (AI)Īrguably the most critical component for intelligent automation is artificial intelligence. We’re now going to take a look at these three technologies and how they work together to make intelligent automation possible. It’s the integration of these three components that creates a solution which powers business processes and digital transformation. Intelligent automation works because it is comprised of three important cognitive technologies, these are artificial intelligence (AI), business process management (BPM) and robotic process automation (RPA). ![]() We will continue to expand our understanding of intelligent automation as we move through the guide by looking at how it works and some intelligent automation examples and use cases. That being said, intelligent process automation (IPA) is more frequently used to describe the tools which have been designed to assist human workers by taking on labour-intensive manual and repetitive tasks. This is often used interchangeably with intelligent automation, as again, it is the combination of technologies listed above being used to manage and automate digital processes. You may also see the term intelligent process automation (IPA) being used when discussing the subject. Intelligent automation is a holistic solution for the digital transformation of the operational business processes through a collaborative convergence of technologies and strategies. It is perhaps summed up best by Innodata, who said: Intelligent automation is used to simplify processes, free up resources, reduce manual labour, increase operational efficiency and more. These technologies include artificial intelligence (AI), business process management (BPM) and robotic process automation (RPA). It is a combination of technologies used to manage and automate relevant digital processes. In its simplest form, intelligent automation (sometimes referred to as cognitive automation) is the use of automation technologies to streamline and scale processes and workflows across a business. Which is why we’ve pulled together a comprehensive definition below. What is intelligent automation?įirst and foremost, it’s important to really get to grips with what intelligent automation (IA) actually is. How can intelligent automation be applied in the real world?.What are the benefits of intelligent automation?.What other technologies are involved in intelligent automation?.What’s the difference between intelligent automation and robotic process automation?.In order to do this, we’re going to answer the following six questions: We have created this guide to take a look at what intelligent automation actually is, why it matters and how your business can leverage its true transformative power. This is where intelligent automation comes in. In order to achieve effective digital transformation, businesses will require more than one technology. Often, one of the key challenges many companies face is the fact that ‘digital transformation’ is a broad and confusing term, leaving them unsure where to even begin. In fact, a study from McKinsey found that only eight percent of companies said their current business model would remain economically viable if their industry continued to digitise at its current course and speed. The problem is large numbers of organisations are underestimating the importance of this type of digital transformation. And one thing is for sure intelligent automation is helping businesses to transcend traditional performance and achieve levels of quality and efficiency like we have never seen before. These tools range from routine to revolutionary, with many learning and adapting as they go. These intelligent automation technologies can capture, analyse and make use of huge amounts of information and they can automate entire workflows and processes. Intelligent automation (IA) is changing the way that businesses operate in nearly every sector of the economy. Intelligent Automation: Everything you Need to Know in 2021 ![]()
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